At Stocktons we know how important it is to have expert, professional and courteous delivery teams. All our delivery staff are full time employees, most of whom have been with us for over 10 years. You can see most of them on our meet the team pages.

We have 4 delivery vehicles which operate throughout the North West every day. We aim to provide the highest quality service so that delivery day is stress free, leaving you to enjoy your furniture. We will assemble and position your furniture in the room of your choice and remove all packaging.

Our Delivery Service
- Your order will have an estimated delivery date next to each piece of furniture.
- When your goods arrive at our warehouse we will contact you to arrange a convenient date for delivery.
- We have our own delivery team, most of whom have been with Stocktons for over 10 years.
- You will receive a phone call once your product arrives at our warehouse to arrange a suitable delivery date.
- We will confirm your delivery date by email.
- Drivers will phone you 30 minutes before arrival.
- You’ll receive a receipt of delivery from the driver.
- Furniture is unpacked, assembled and placed in your chosen room.
- We take all packaging with us, leaving you to enjoy your furniture.

Delivery Options
- Use our specialist in-house delivery team. Charges shown below.
- You can collect furniture from any of our stores or warehouse for free. We’ll contact you when it arrives at our warehouse.

Delivery Charges in Store
- £75+VAT Delivery on all furniture orders to the UK excluding parts of Scotland and Northern Ireland*
- Free UK delivery on all accessories over £150*
- £9.99 delivery on all accessories to the UK on orders under £150*
- For delivery to other countries outside the UK please call 0161 273 5331 or email sales@stocktons.co.uk for a quote

Our Online Delivery Charges (These are strictly for online orders only)
- £49+VAT delivery on all furniture orders to the UK excluding parts of Scotland and Northern Ireland*
- £75+VAT delivery on all sale & clearance orders to the UK*
- Free UK delivery on all accessories over £150*
- £9.99 delivery on all accessories to the UK on orders under £150*
- For delivery to other countries outside the UK please call 0161 273 5331 or email sales@stocktons.co.uk for a quote

* Additional charges apply to Northern Ireland, Scotland, Scottish Islands & Highlands, please call 0161 273 5331 for an accurate delivery cost.

We deliver around the world to over 100 countries, usually within 15 working days of your furniture arriving at our warehouse. Our delivery charges are calculated by volume, weight and destination country. We do our best to keep our delivery charges as competitive as possible. Please call us on 0161 273 5331 if you’d like a delivery quote outside the UK.

Delivery Terms
It is your responsibility to advise us at the time of ordering of any difficulties that may occur on delivery to your property, this includes safe access to the room of your choice, ensuring suitable access is provided. You should add these details to the delivery notes section when completing your order online. Any costs incurred affecting delivery that you haven’t informed us of at checkout, such as door or window removal will not be the responsibility of Stocktons and you will be charged in full for any additional delivery costs.

All delivery times given by us are approximate. We always give delivery times in good faith but cannot be held responsible for any direct or indirect loss due to any reasonable delay or delays due to unforeseen circumstances outside of our reasonable control.

Delivery FAQ’s
1. When will I know when my goods have been dispatched?
You will receive a confirmation email and will receive a phone call on the day of delivery, usually around one hour before arrival. If a tracking code is available it will be emailed to you.

2. Do you deliver items separately?
Not usually, we try to deliver all items together once they have arrived at our warehouse. If you’d like to split delivery you can call 0161 273 5331 quoting your order reference and surname.

3. When can I expect to receive my order?
The lead times are stated for each product. This lead time is the date we’d expect it to be available at our warehouse for dispatch. Delivery from this point can be as soon as the same working day.

4. Can you deliver to a hotel/public space?
Yes, We can deliver to anywhere with a UK postcode. If you need international delivery, call us on 0161 273 5331 to get a quote.

5. Can my order be left in the garden/porch/shed/bin?
No. All deliveries must be signed for.