Coronavirus Update: Our store is temporarily closed following Government guidance. We are accepting online orders and delivering STOCK and CLEARANCE items within 2 weeks* following our Covid19 Delivery Procedure. Contact our sales team via LiveChat or email at sales@stocktons.co.uk. Read more.

Speak to a member of our sales team on 0161 273 5331

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We are happy to announce that following government guidance we will be reopening our Manchester store on June 15th. To protect our customers and team we have reduced store opening hours and also introduced appointments only days for customers who would prefer less contact with other customers.

Monday –  10am to 5:30pm
Tuesday – Appointment Only  – Get in touch to book a visit.
Wednesday – Appointment Only  – Get in touch to book a visit.
Thursday – 10am to 5:30pm
Friday  – 10am to 5:30pm
Saturday – 10am to 5:30pm
Sunday – 11am to 5pm

We have introduced multiple safety measures and procedures within the store. We ask all customers to observe social distancing by keeping at least 2 meters away from others. We will have hand sanitisation stations at the entrance to our store and throughout. Although it is not mandatory we do encourage customers to wear facemask inside the store.

All of our team have been trained to follow strict health and safety measures and our store will be disinfected daily with busy touch areas cleaned with antibacterial wipes throughout the day.


To ensure the safety of our customers & delivery team we have put together a new delivery procedure which will help to reduce the further spread of Covid19.

Booking In Your Delivery:

  • If anyone within the premises is currently ill, becomes ill before delivery, or is self-isolating following government guidelines please inform us and we will reschedule your delivery.
  • Any outstanding balance on the order must be paid before delivery. Payments can be made via bank transfer or card payments made over the phone.

Delivery Day:

  • Our delivery team will call or text to confirm they are on the way up to an hour before they arrive.
  • When possible we will do a 1 man doorstep delivery.
  • For items that require more than 1 person to deliver safely, 2 vans will meet at your premises with one driver in each. You will be asked to indicate the room where you would like the item(s) placing. You will be asked to vacate the room and route to the room while the delivery is being undertaken.
  • You will be asked to inspect the condition of the item(s) and sign a delivery note. Once signed please leave the delivery note on your doorstep for our delivery team to collect.

Personal Protection & Hygiene:

  • Our delivery team has access to fresh sets of personal protection equipment for each delivery they attend and have been trained to follow strict health & safety guidelines.
  • Following government guidelines, we advise customers to wear face masks if they will be near the delivery team.
  • Delivery vehicles are regularly cleaned with disinfectant and high-touch areas are wiped down with antibacterial wipes between deliveries.

Long-Distance Deliveries:

  • For long-distance deliveries, we are using a white glove delivery service which is also following strict health and safety procedures similar to our own.

If you have any questions or concerns regarding your delivery please contact our team by emailing sales@stocktons.co.uk

 

*2 Week delivery is subject to availability within the delivery schedule and is limited to stock and clearance items only.

Our thoughts go out to all those impacted globally by the Coronavirus. We have been monitoring the situation closely over the past couple of days and we have, with a heavy heart, decided to temporarily close our doors.

The wellbeing of our customers and team is of the utmost importance to us and we cannot in good conscience continue to put them at risk.

We would like to thank all of our customers for your continued support during this time. We will continue to monitor the situation daily and can say with absolute certainty that we will re-open our store as soon as it is appropriate to do so.

To guarantee the safety of our customers and team, our store will be fully deep-cleaned before re-opening.

Our website will remain fully operational and we accepting online orders and delivering STOCK ITEMS including CLEARANCE within two weeks*.  You can contact our sales team via email at sales@stocktons.co.uk or through their direct email. Alternatively, our website LiveChat service will be available 7 days a week for all queries.

Like many others, in our 66-year history we have never faced a situation like this before. We look to the future with optimism but recognise that we do not know what it holds. In times like this, we need to stand together, support each other and think about the impact our actions have on those around us.

As the late Mr & Mrs. Stockton used to say “it’s nice to be important but, more important to be nice”. We feel these words have never had such pertinence and we hope they stay with you during this troubling time.

We hope that everyone remains safe and that those who are suffering from illness make a speedy recovery. Our team will be waiting with a glass of champagne and a smile once this is over.

Take care & stay safe, the Stockton Family.

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